India's retail landscape is undergoing a massive transformation, and the world's fifth largest global economy is one that is growing to be too irresistible to ignore.
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Superlative CX can create a near unsurmountable competitive moat around brands, as industry experts and practitioners highlighted at Team Marksmen Network's CX Transformation Conclave 2024 which was scheduled on 5th April at Taj MG Road, Bengaluru
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Technology has handed customers unprecedented control over the experience of purchasing goods and services.
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